Corporate Research Services
CorporateLeaders provide accurate, reliable feedback on the performance of shared services operations and outsourcing contracts. CorporateLeaders work with leading research partners and inhouse experts to deliver objective insights and actionable guidance for follow up. CorporateLeaders provide the following research service for buyer shared services and outsourcing contacts:
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Performance Index’s
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CorporateLeaders conduct Performance Index’s on request by clients to benchmark shared services and outsourcing contracts. The objective of the Performance Index is to provide an indepth understand and analysis, actionable information to set the strategy and direction, provide comparisons for performance, cost structure and governance. |
CorporateLeaders carries out internal customer satisfaction evaluation and benchmarking for shared services and outsourcing contracts. CorporateLeaders customer satisfaction surveys have been used to benchmark multiple organisations and are specified for independent evaluation in outsourcing contracts. The results are used in the development of transformation processes and the development of new services.
For further information, please email us or call +32 472 434 731.
